Response
Managed IT & cybersecurity in South Florida since 1996
The technology behind your business, handled
SNATEK runs, secures, and backs up the systems South Florida businesses, cities, and clinics depend on, from Miami to Fort Lauderdale. When something breaks at 2am, you call an engineer who already knows your network.
29
Years serving South Florida
24/7
Monitoring and response
60+
Organizations protected
What you can expect from SNATEK
Answered by someone
Security
Threats caught
before they spread
Continuity
Back online
the same day
29Years running
Who you are working with
Engineers and advisers, not a ticket queue
We have been doing this since 1996, first with national firms in Haiti and then across South Florida. Most days we find the problem before you do, and our work is to leave your business stronger after every interaction.
94%
Resolved on
first contact
99%
Client retention
year over year
- The same engineers on your account, so you never explain your network twice
- Government and healthcare experience, with the compliance work that comes with it
- Virtual CIO and CTO guidance when the decision is bigger than the ticket
SNATEKSalvant Technologies, Inc. · Cooper City, Florida
Your network, watched around the clock
Monitoring agents report in continuously. When a node stops answering, an engineer already knows, and usually before you do.
24/7
Coverage
60+
Organizations watched
How we work
Why organizations stay with us
Help businesses reach lasting goals by working well with the people already there, and by leaving the place stronger than we found it.
- Plain answers instead of jargon and upsells
- Your team keeps working while we do ours
Proactive monitoring
Tested backups
Tickets resolved on first contact94%
We start by learning what you actually run, then fix the things most likely to stop your day. No rip-and-replace unless the replacement earns it.
- An assessment before a proposal, every time
- Documentation you keep, whatever happens later
Assess first
Document everything
Systems covered by monitoring100%
Technology should be the least dramatic part of your week. We want clients who stop thinking about IT because it stopped interrupting them.
- Security that staff can live with day to day
- Advice that holds up three budget cycles later
Planned growth
Advisory on call
Clients staying year over year99%
Managed IT services and cybersecurity
One team for the whole stack
Most clients start with one problem and hand us the rest once they see how it goes. Everything below is delivered by our own engineers.
01
Managed IT services
Your helpdesk, patching, monitoring, and vendor wrangling, run as one service instead of five invoices. We watch the systems so your team does not have to learn what a failing disk sounds like.
- Help desk for every user
- Remote monitoring, 24/7
- Patching and updates
- Network and server support
- Asset tracking
- Vendor management
Core service
02
Cybersecurity
Managed detection and response, endpoint protection, email filtering, and staff training, because most breaches still start with one click.
Core service
03
Cloud services
Microsoft 365, Azure, and AWS, set up and managed to fit how your team actually works.
Core service
04
Backup and recovery
Backups and disaster recovery plans that get tested, so a failed server or a ransomware note means a restore, not a rebuild from memory.
Core service
05
AI implementation and automation
We put AI to work on the tasks that quietly eat your week, from ticket triage to document handling, and we scope it so the tools stay inside your security and compliance boundaries.
Core service
Consulting and advisory
Advice for the decisions above the helpdesk
When the question is strategy, budget, or risk rather than a broken laptop, you get senior technology leadership without adding it to the payroll.
Virtual CIO and CTO
Technology roadmaps, budgets, and vendor decisions made with your leadership team, with executive-level expertise and none of the executive salary.
IT audit and compliance
Audits, policy work, and penetration testing that show where you stand before an auditor, or an attacker, does.
Voice over IP
Phone systems that follow your staff between the office, home, and the field.
Industries we serve
Built for organizations that cannot afford downtime
Cities, clinics, financial firms, non-profits, and growing businesses each carry different risks. We shape monitoring, security, and compliance work around the one you actually face.
01
Government
Managed IT services for government offices: datacenter builds, virtualization, records handling, and security training for municipal staff.
North Miami, Miami Gardens, Deerfield Beach
02
Healthcare
Healthcare IT services that protect patient data and keep clinic systems available through every shift.
Clinics and care platforms
03
Financial services
Infrastructure for transaction systems where an hour of downtime is an hour of stopped business.
Money transfer and cross-border operations
04
Non-profit
Right-sized IT and cybersecurity for organizations serving the community on tight budgets.
Community and legal aid organizations
05
Private sector
IT support for small and mid-sized businesses that want a full IT department without hiring one.
Professional services and growing firms
Built on the platforms you already run
Amazon Web ServicesMicrosoftAzureAcronisRingCentral
No obligation, no sales script
Need an IT adviser this week? Call 954-443-0255
By the numbers
Nearly three decades of keeping things running
29
Years serving South Florida, from Cooper City
60+
Organizations protected
4k+
Endpoints monitored
24/7
Monitoring and response
94%
Resolved on first contact
Selected work
Cities, clinics, and firms we have kept online
A sample of engagements across government, healthcare, finance, and private sector work.
Where we workSouth Florida and Haiti
Private sectorGovernmentFinancial services
Security training
KnowBe4
Moved security awareness training to a work-from-home format when offices closed in 2020, without dropping completion rates.
Government
City of North Miami
Cybersecurity training for municipal staff, built around the phishing and records-handling risks a city actually faces.
Government
City of Miami Gardens
Designed and built the datacenter the city runs its services on, with the redundancy that municipal uptime requires.
Government
City of Deerfield
Virtualized aging local government infrastructure and trained the in-house team to run it day to day.
Financial services
Unitransfer USA & Haiti
Built the datacenter behind an international money transfer operation, where an hour of downtime is an hour of stopped transactions.
Healthcare
MultiMed USA
Stood up an affordable healthcare platform with the patient-data handling that comes with the territory.
What clients say
Trusted by the teams we support
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Start here
Book a complimentary technology assessment
Tell us what you are running and what keeps breaking. We will come back with what we would fix first and what it would cost. If we are not the right fit, we will say so.
Email usinfo@snatek.com
Visit us
11011 Sheridan Street, Suite 303 & 304
Cooper City, FL 33026
Hours
Monday to Friday, 9am to 5pm
Monitoring and emergency response 24/7
Request your assessment
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