Managed IT for law firms across Miami-Dade, Broward and Palm Beach. Local engineers keep client files private, email protected and matter systems running, and watch it all around the clock, so most problems are fixed before your attorneys notice them.
IT support for law firms is the ongoing management of a firm’s email, files, devices, security and backups, so client information stays private and matter systems stay available. A managed provider runs the help desk, monitors devices, applies updates and restores data after a failure. SNATEK provides it across South Florida.
Law firms put unusual demands on ordinary IT. Almost everything you handle is confidential, deadlines come from courts and clients and do not move, and a day of downtime lands on someone who is paying you. Our managed IT services for law firms are built around those three facts: we watch the systems, close the common security gaps and answer the phone. We also support healthcare practices, financial firms and city governments. See all the industries we serve.
Client files sit behind multi-factor sign-in and encryption, with access limited to the people who need it.
Systems are monitored around the clock and patched on a schedule, so tools work when attorneys need them.
Backups are tested, and a written plan says which systems return first after a failure.
Legal IT services come down to six areas, all run by one team under one agreement.
Sensitive documents live in access-controlled storage, so the right people see them and every change is recorded. Sign-in needs a second factor, devices are encrypted, and files reach clients through secure transfer, not loose email attachments.
Attackers send fake payment instructions, messages posing as a partner or client, and links that steal a sign-in. Filtering checks every message before it reaches an inbox, and staff training covers what gets through.
Monitoring covers servers, workstations and network equipment around the clock, across 100% of the systems we manage. Updates roll out on a schedule with a backup taken first, and we call the software vendor when your document or practice system breaks.
A failed server or a ransomware attack should cost you a restore, not a week of work. One copy sits where attackers cannot reach it, restores are tested, and if a storm closes the office, systems can be restored in the cloud.
Attorneys work from court, home and client offices. Remote access runs through a VPN with multi-factor sign-in, and remote staff reach the same help desk as the office. 94% of tickets are resolved on first contact.
When counsel issues a hold, routine deletion has to stop. We help pause auto-delete rules and backup rotation, and we know where email, files and backups sit on the networks we run. Attorneys decide what the hold covers.
Most firms start with one IT person or a technician they call when something breaks. Managed support differs in these ways.
| Topic | One IT person or break-fix | SNATEK managed IT |
|---|---|---|
| When the IT person is away | No cover for holidays or a resignation | A team covers every shift |
| Updates and security | Done when there is time | Scheduled, with a backup taken first |
| Nights and deadline days | A voicemail or a callback | Monitoring and response run around the clock |
| Client security questionnaires | Answered from memory | Answered from documented controls |
| What it costs | A salary, or bills by the hour | A fixed monthly fee |
Your attorneys decide when a hold starts, who it covers and when it ends. IT carries it out fast, because routine deletion runs until someone stops it.
Counsel names the matter, people and dates. We turn that into a list of mailboxes, file shares and devices.
We pause auto-delete rules and backup rotation for those people, and hold back device replacements and wipes.
We find where the relevant email, files and backups sit across servers, cloud accounts and laptops.
Case data stays in access-controlled storage, with access limited and logged.
When counsel lifts the hold, we restore normal deletion. If the matter moves to eDiscovery, we work with counsel and any review vendor.
IT managed services for law firms come in two models. Fully managed IT makes SNATEK your IT department. Co-managed IT adds our engineers to a team you already have. Either can include IT consulting for law firms and virtual CIO planning.
Corporate clients and cyber insurers often ask a law firm how it protects data. The same controls answer both, and we put them in place as part of everyday IT, so you answer from records, not memory.
Our compliance and cyber insurance readiness work maps those controls to your questionnaire and keeps the evidence in one place.
Our engineers work from Cooper City and provide on-site legal IT support across South Florida, from Miami, North Miami and Miami Gardens to Fort Lauderdale, Davie, Weston, Pembroke Pines, Hollywood and Deerfield Beach, and north to Boca Raton and West Palm Beach.
A help desk for attorneys and staff, round-the-clock monitoring, scheduled updates, email and endpoint security, tested backups, secure remote access and calls to your software vendors. Security and backup come from the same team as the help desk, so one provider answers for all of it.
Managed IT is usually a fixed monthly fee based on users and devices. The price moves with headcount, equipment age, the practice systems you run, the security your clients expect and whether support is fully managed or co-managed. We quote after a complimentary assessment.
One hire is a single point of failure: they take holidays, fall ill and move on, and nobody else holds the passwords or documentation. A managed provider gives you a team, 24/7 monitoring and shared records. If you already have an IT manager, co-managed support adds our engineers to your team.
No provider can promise that confidential data will never be exposed. We lower the odds and limit the damage with multi-factor sign-in, encryption, limited access, email filtering, staff training, 24/7 monitoring and protected backups. Your own policies and staff habits matter as much as the systems.
Yes. Remote access runs through a VPN with multi-factor sign-in, laptops and phones are encrypted, and remote staff reach the same help desk as the office. When a job needs hands, an engineer comes on site across Miami-Dade, Broward and Palm Beach.
In two layers. Email filtering checks every message for phishing, malware and fraud before it reaches an inbox. Staff training with simulated phishing then teaches people to spot what gets through, including fake payment instructions, and shows who needs more help.
SNATEK provides eDiscovery and litigation support to law firms, corporate clients, regulatory bodies and government agencies, and we operate internationally. We are an IT firm first, so we start with the systems: where the data lives, who can change it and how it stays protected. Attorneys decide what is relevant and privileged.
A disaster recovery plan lists the systems your firm needs first, such as email, documents and your matter system, and how each comes back. Backups are tested, and systems can be restored in the cloud so staff keep working from home. Settle this plan before hurricane season.
Tell us which systems run your matters and what keeps breaking. An engineer will come back with what we would fix first and what it would cost. If we are not the right fit, we will say so.
11011 Sheridan Street, Suite 303 & 304
Cooper City, FL 33026
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