SNATEK supports businesses, cities and clinics in Miami-Dade, Broward and Palm Beach counties. Our engineers work from Cooper City, watch your systems around the clock and come on site when a job needs hands. We have kept South Florida organizations running since 1996.
Managed IT services in South Florida means one outside team runs your help desk, monitoring, security and backups. SNATEK does this for organizations in Miami-Dade, Broward and Palm Beach counties, with engineers in Cooper City who fix problems remotely and visit your site when a job needs hands.
As a managed service provider in South Florida, we run the same service in every county: the help desk your staff call, monitoring on every managed device, security, backup and cloud. Broward County sits between Miami-Dade and Palm Beach counties, and our office is in Cooper City.
Engineers work from our Cooper City office, in Broward County, and visit client sites from there.
Miami-Dade, Broward and Palm Beach get the same service, remotely and on site.
Managed IT, cybersecurity, backup and cloud are run by the same engineers.
One office supports all three counties. Find yours, then read about your city.
Our home county. Managed IT services in Broward County run from the Cooper City office, which is also where on-site visits start. We support organizations in Fort Lauderdale, Davie, Weston, Pembroke Pines, Hollywood and Deerfield Beach. The City of Deerfield Beach has worked with us on virtualization and staff training.
IT support in Miami-Dade County covers Miami, North Miami and Miami Gardens. The City of Miami Gardens and the City of North Miami have worked with us on a datacenter build and staff training.
IT support in Palm Beach County covers Boca Raton and West Palm Beach, remotely and with on-site visits from Cooper City. Read about IT services in Boca Raton or IT services in West Palm Beach.
We began in 1996 advising national firms in Haiti, and we still support clients there and across the Caribbean. Our case studies cover datacenters for Unitransfer and information security for Valerio Canez.
The first steps are the same in Miami, Fort Lauderdale and West Palm Beach. Nothing is switched off or replaced until we understand it.
The assessment is complimentary, and a quote follows only if you ask for one. Request an assessment.
Remote work covers the daily load, and on-site visits cover what needs hands. Both start from the Cooper City office.
| Topic | Done remotely | Done on site |
|---|---|---|
| How you ask | Call, email or open a ticket. Remote assistance starts when you grant access | Call or email to schedule the visit |
| Everyday user problems | Password resets, email problems and a laptop that will not connect | A device that needs hands, or a user who needs help in person |
| Monitoring and patching | Every managed device is monitored around the clock and updated on a schedule | A failed switch or a server that needs servicing |
| New offices and projects | Cloud services such as Microsoft 365 planned, moved and managed | Network and equipment designed and installed at your site |
Whichever county your office is in, our managed IT services in Florida cover the same five areas, run by the same engineers.
A help desk, monitoring around the clock across 100% of managed systems, patching and vendor management under one agreement.
Detection and response around the clock, endpoint protection, email filtering and staff training.
Copies of your data kept away from your office, and a plan to bring your systems back.
Microsoft 365, Google Workspace, Azure and AWS, planned, moved and managed to fit how your team works.
Virtual CIO and CTO guidance for budgets, roadmaps and vendor decisions.
Hurricane season tests IT in ordinary ways. The power fails, an office floods or closes, and staff work from home. What decides how it goes is settled well before a storm has a name: where your data is copied, how staff reach email and files from outside the office, and who restores what.
Our backup and disaster recovery service keeps a copy of your data away from your office and plans how systems come back. Our cloud services put email and files where staff can reach them from home.
City governments in Miami-Dade and Broward have worked with us. We also support healthcare, financial services, legal and non-profit organizations; see all the industries we serve.
Miami-Dade County
Datacenter build
On-site design and implementation of the network infrastructure for the city’s new datacenter, with network engineering, tech support and cybersecurity.
Miami-Dade County
Cybersecurity training
Several in-person sessions on staying safe online for all city staff, with the course built by SNATEK.
Broward County
Virtualization and training
VMware virtualization, compliance and audit support, and cybersecurity training for all city staff.
Haiti
Advising since 1996
A partnership of more than 25 years. SNATEK advised on technology and built an on-premise IT infrastructure across four locations, with work covering migration to AWS, Microsoft 365, virtualization and security.
Send us the addresses and we will tell you how we would support each one: remotely, on site or both. Call 954-443-0255 or use the form at the end of this page.
Our engineers support organizations across Miami-Dade, Broward and Palm Beach counties: Miami, North Miami and Miami Gardens; Fort Lauderdale, Davie, Weston, Pembroke Pines, Hollywood and Deerfield Beach; and Boca Raton and West Palm Beach. We also support clients in Haiti and the Caribbean. See IT services in Miami, Fort Lauderdale, Boca Raton and West Palm Beach.
Our office is at 11011 Sheridan Street, Suite 303 & 304, Cooper City, FL 33026, in Broward County. Engineers work from there and support clients in Miami-Dade and Palm Beach counties remotely and on site. Call sales on 954-443-0255, support on 954-507-4169, or email info@snatek.com.
Yes. Our engineers visit clients across all three counties, from Miami to West Palm Beach. Many requests are fixed remotely, so a visit is for work that needs hands: a failed switch, a new office or a server that needs servicing. To schedule one, call or email our support team.
Monitoring agents on your managed devices report to our engineers around the clock, so many problems are found before your staff notice them. When someone needs help, they call, email or open a ticket, and a technician can work on their computer remotely once they grant access. 94% of tickets are resolved on first contact.
Yes. Every site gets the same monitoring and the same help desk, wherever it is, and an engineer visits the sites that need hands. We have built infrastructure across four locations for both Groupe Dynamic and Unitransfer. Send us your addresses and we will outline how we would cover each one.
Yes. We began in 1996 working with national firms in Haiti and still support clients there and across the Caribbean. Groupe Dynamic S.A. has partnered with us for more than 25 years. Our case studies also cover datacenters for Unitransfer and information security for Valerio Canez.
Start with three things: a copy of your data stored away from your office, a way for staff to reach email and files from home, and a written plan that says who restores what, in what order. Then check that the plan works. Our backup and cloud services cover the first two, and we help you write the third.
Our on-site coverage is Miami-Dade, Broward and Palm Beach counties, with engineers based in Cooper City. If your organization is elsewhere in Florida, call 954-443-0255 and we will tell you plainly what we can support, what would need a visit and whether we are the right fit.
An engineer reviews your network, email and backups, then tells you what to fix first, in plain language and ranked by what would stop your day. The assessment is complimentary, and a quote follows only if you ask for one. Call 954-443-0255 or request one online.
Tell us which county you are in and what keeps breaking. We will come back with what we would fix first and what it would cost. If we are not the right fit, we will say so.
11011 Sheridan Street, Suite 303 & 304
Cooper City, FL 33026
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