Local IT support for Fort Lauderdale businesses, clinics and city departments. Our engineers work from Cooper City, in Broward County, watch your systems around the clock and fix problems before your staff notice them. When a job needs hands, they come on site.
Managed IT services in Fort Lauderdale means an outside team runs your technology for a fixed monthly fee: the help desk, 24/7 monitoring, patching, security and backup. SNATEK is an IT company headquartered in Cooper City, Broward County, and provides that service remotely and on site across Fort Lauderdale and the county.
Broward County is our home county, not a market we visit. Our engineers watch your systems from Cooper City around the clock, fix most problems remotely and come on site when a job needs hands. When your staff call, they reach people who already know your network, your software and your people. We have kept South Florida organizations running since 1996.
Our headquarters is in Cooper City, so a visit to a Fort Lauderdale office is a trip within Broward County.
Monitoring covers 100% of the systems we manage, and urgent issues reach an engineer at any hour.
Help desk, security, backup and cloud are run by the same engineers, so nothing falls between vendors.
Five services, run by one team, with one number to call.
Your staff call, email or open a ticket and reach an engineer who knows your network. Monitoring and patching run in the background, and we visit your office when a problem needs hands. 94% of tickets are resolved on first contact.
Fortinet firewalls, DNS security, encryption and 24/7 detection and response, run by the team that supports your help desk.
Copies of your data in a second location and a recovery plan we test before you need it, so a failed server means a restore, not a rebuild.
Microsoft 365, Google Workspace, Azure and AWS, set up and managed so your staff can work from the office or from home.
Guidance for decisions that are bigger than a ticket: budgets, replacements and what to fix first.
Most requests are fixed without a visit. This is the route a problem takes, from the first alert to an engineer on site when the job needs hands.
The mix changes by sector, and the service behind it stays the same. See how we support local government, or browse every industry we serve, including healthcare, legal and financial services.
Hurricane season runs from June through November, and for an office the risks are practical: a building that closes, power that fails, a server that gets damaged, staff who cannot get in. Continuity planning answers those questions before a storm is on the map. Our backup and disaster recovery service builds and tests the plan, and our cloud services keep email and files within reach from home.
We support city governments across South Florida. The project below is in Broward County.
Government
Virtualization and staff training
The city needed a partner for virtualization and compliance and chose SNATEK. We provided technology services for its VMware virtualization software, with compliance and audit work alongside it, and trained the city’s entire staff on cybersecurity best practices.
Our engineers work from Cooper City, in Broward County, and support organizations in Fort Lauderdale, Davie, Weston, Pembroke Pines, Hollywood and Deerfield Beach, on site and remotely. We also support clients in Miami-Dade and Palm Beach counties, and in Haiti and the Caribbean.
Managed IT is usually a flat monthly fee based on the number of users or devices. The scope of support, the age of your equipment and any compliance requirements move the price. We quote after a complimentary assessment, so you see what is included before you commit.
Our headquarters is at 11011 Sheridan Street, Suite 303 & 304, Cooper City, FL 33026. That is in Broward County, the same county as Fort Lauderdale. Engineers monitor and support your systems remotely around the clock and come to your office when a job needs hands.
Yes. Most requests are fixed remotely, so an engineer travels only when a job needs hands: a failed switch, a new office or a server that needs servicing. Visits start from our Cooper City headquarters, and you schedule one by phone or email.
We support organizations in Fort Lauderdale, Davie, Weston, Pembroke Pines, Hollywood and Deerfield Beach from our headquarters in Cooper City. We also work across Miami-Dade and Palm Beach counties: see our pages for Miami, Boca Raton and West Palm Beach, or all of our service areas.
Monitoring runs 24/7 and covers 100% of the systems we manage. Urgent alerts go to an engineer, not to a dashboard nobody reads, and that includes nights and weekends. Routine requests go through the help desk by phone, email or ticket, and most are fixed remotely.
Our cybersecurity services cover firewalls, DNS security, encryption and 24/7 detection and response, with email security and staff training alongside. The same engineers run your help desk, so security and everyday IT support share one picture of your network. Start with our cybersecurity services.
Yes. With co-managed IT, your IT staff keep the projects they know best and we add monitoring, patching, after-hours cover and extra hands. Both teams use the same tools and documentation, so everyone sees the same picture of your network, and your IT person can take a vacation without leaving it uncovered.
We start with an assessment: a walk through your devices, network, software, vendors and risks. Nothing is switched off or replaced until we understand it. Then monitoring agents go on every device, passwords move into secure storage, and we document the network and build your asset inventory.
Ask where the engineers are based, who answers the phone at 2am, what is monitored and who keeps the documentation. Then ask for named references in your sector. Ours are published, including the City of Deerfield Beach in Broward County, so you can read what we did before you call.
Tell us what you run and what keeps breaking. We will walk through your devices, network and risks, then tell you what we would fix first and what it would cost. If we are not the right fit, we will say so.
11011 Sheridan Street, Suite 303 & 304
Cooper City, FL 33026
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