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SNATEK

  • info@snatek.com
  • 11011 Sheridan Street, Suite 303 & 304, Cooper City, FL 33026
SNATEK

IT support and managed IT services in Boca Raton

Data backup, cybersecurity and everyday IT support for Boca Raton and Palm Beach County businesses. SNATEK engineers in Cooper City, in Broward County, monitor your systems around the clock, fix most problems remotely and visit your office when a job needs hands.

  • Since 1996
  • 24/7 monitoring
  • Remote and on-site support

IT services in Boca Raton: backup, security and everyday support from one team

Managed IT services for a Boca Raton business means an outside team looks after your backups, security, monitoring and help desk for a fixed monthly fee. SNATEK provides it from Cooper City, with remote monitoring around the clock and on-site visits when a job needs hands.

Most IT trouble starts with something nobody noticed: a backup job that stopped weeks ago, a firewall nobody has reviewed, a laptop with no protection. We start there, then take on the daily support. When someone on your team needs help, they reach engineers who already know your network. The same team runs your managed backups, your cybersecurity and your managed IT services, so nothing falls between vendors.

Backed up

Servers, laptops and Microsoft 365 are copied to a second location, and we confirm every machine has recovery points.

Protected

Firewalls, email filtering, endpoint protection and staff training close the routes attackers use most.

Supported

One help desk that knows your network, whether the fix is remote or an engineer on site.

Data backup, cybersecurity and managed IT for Boca Raton offices

Five services, run by one team. Backup and security come first because they protect everything else.

How IT support works for Boca Raton clients

Our engineers work from Cooper City, in Broward County, not from an office in Boca Raton. Most support happens remotely, and an engineer travels to you when a job needs hands.

  1. Your Boca Raton officeServers, laptops, network and Microsoft 365
  2. Remote monitoringEvery managed device watched around the clock
  3. Remote supportMost requests fixed without a visit
  4. On-site visitAn engineer comes to your office when a job needs hands

Jobs that need hands include a failed switch, a new office or a server that needs servicing.

IT support for Boca Raton professional, medical and financial offices

Offices that hold client files, patient records or account data share a short list of IT priorities. We support healthcare, financial services and legal organizations. These are the priorities for each.

Managed backups in Boca Raton, ready before hurricane season

A storm can close an office, flood a server closet or cut power for days. Data backup is what lets you work again afterwards, and it only helps if the copy sits somewhere the storm did not reach.

Our managed backups copy your servers, laptops and Microsoft 365 to a second location, and engineers watch every job. Disaster recovery adds a written plan: which systems return first, who does what and how staff work from home while the office is closed.

Aerial view of a rain squall and dark storm clouds approaching a coastal town and white-sand beach

A client directly south of Boca Raton

The City of Deerfield Beach, in Broward County, lies directly south of Boca Raton.

Government

City of Deerfield Beach

Virtualization and training

The city chose SNATEK as its partner for virtualization and compliance, including technology services for VMware virtualization software. SNATEK also trained the city’s entire staff on cybersecurity best practices.

Managed IT services across Palm Beach County and Broward

Boca Raton is one of several areas we cover. We support clients in West Palm Beach and Boca Raton in Palm Beach County, across Miami-Dade and throughout Broward. Wherever your office is, the same team monitors your systems and answers your calls.

Boca Raton IT support FAQs

Do you have an office in Boca Raton?

No. SNATEK is an IT services company with its office at 11011 Sheridan Street, Suite 303 & 304, in Cooper City, Broward County. We support Boca Raton clients through remote monitoring and remote support, and an engineer travels to your office when a job needs hands. Most requests never need the trip.

How much does IT support cost for a Boca Raton business?

Managed IT support is usually a flat monthly fee based on the number of users or devices. The scope of support, the age of your equipment and any compliance requirements move the price. We quote after a complimentary assessment, so you see what is included before you commit.

What do managed IT services include for a small office?

A help desk your staff can call, monitoring on every managed device, patching on a schedule, network and server support and one contact for your vendors. Backup and cybersecurity come from the same team. The full list is on our managed IT services page.

How do managed backups work, and how is that different from disaster recovery?

Backup keeps dated copies of your data in a second location. Disaster recovery is the plan that brings systems back in a set order after a failure, a storm or ransomware. With managed backups, engineers watch every job and restore from the copies before you need them. Our backup and recovery page covers both.

How should a Boca Raton office prepare its IT for hurricane season?

Keep a copy of your data outside the building and outside your network, write down which systems come back first and make sure staff can work remotely if the office closes. Then test the restore before the season starts. SNATEK builds that plan into its disaster recovery and business continuity work.

What cyber security does a small Boca Raton business need first?

Start with the routes attackers use most: email filtering, strong and unique passwords, protection on every laptop and desktop, a reviewed firewall and tested backups. Staff training matters too, because many attacks begin with a convincing email. SNATEK provides each of these through its cybersecurity services.

Can you support medical, legal and financial offices that handle sensitive records?

Yes. We support healthcare, legal and financial services organizations, with the rules that apply to their records in mind, including HIPAA for patient information. Security, backup and documentation are part of everyday support, and controls are written down as we put them in place, so an auditor’s or an insurer’s questions have written answers.

We already have an IT person or provider. Can SNATEK work alongside them?

Yes. With co-managed IT, your staff keep the work they know well and we add monitoring, patching, after-hours cover and extra hands for projects. Both teams use the same tools and documentation. If you are weighing a change of provider, a complimentary assessment shows what we would fix first.

How do I get started?

Book a complimentary assessment. An engineer walks through your devices, network, backups, security and vendors, then tells you what we would fix first and why. If we are not the right fit, we will say so. You can also call sales at 954-443-0255.

Book a complimentary IT assessment for your Boca Raton office

Tell us what you run and what you worry about most, whether that is backups, security or day-to-day support. An engineer will come back with what we would fix first. If we are not the right fit, we will say so.

Visit us

11011 Sheridan Street, Suite 303 & 304
Cooper City, FL 33026

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